How does Proxly know I'm in the vehicle?
Proxly uses Bluetooth proximity detection between your phone and the Tag placed in your vehicle. The system only triggers when your phone is within a few feet of the Tag, ensuring you're actually inside the vehicle—not just walking by with your phone.
Is the Proxly tag weatherproof?
Yes, the Proxly Tag is fully weatherproof and built for outdoor use. Rain, snow, or shine - it's designed to withstand the elements on your motorcycle or bike handlebar.
What if I don't want the garage to open automatically?
Just press the cancel (X) button on the Tag as you approach. It stops the auto-open command and keeps your garage closed. Perfect for when you're just turning around in your driveway or need the door to stay shut.
Will it work with my garage door or gate opener?
Proxly works with most garage door openers manufactured after 1993, including popular brands like LiftMaster, Chamberlain, Genie, Craftsman, and Ryobi. If your opener has physical buttons, it's likely compatible. We'll provide a compatibility checker during beta signup.
What if my phone battery dies?
You have backup options: (1) Use your PIN code on the optional keypad, (2) Use the manual wall button inside your garage, or (3) Use your existing garage remote. Proxly enhances your setup but doesn't replace traditional access methods.
Can someone open my garage or gate if they steal my phone?
No. Proxly requires both your phone AND the Tag in your vehicle to work. Even with your phone, someone can't open your garage or gate unless they're also inside your vehicle.
How difficult is installation?
Installation takes about 15-20 minutes. The Hub connects to your garage or gate opener with two wires (detailed instructions included). The Tag simply sticks to your windshield or handlebar. No special tools needed—just a screwdriver.
Do I need multiple Tags for multiple vehicles?
Yes. Each vehicle needs its own Tag ($26 early bird pricing). One Hub can support unlimited Tags, so you only buy the Hub once. Perfect for households with multiple cars, motorcycles, or bikes.
Does it work with iPhones and Android?
Yes! Proxly works with any smartphone that has Bluetooth 4.0 or higher. That includes virtually all iPhones from iPhone 5 onwards and most Android phones from 2013 onwards.
What's the range? When does the garage or gate start opening?
Most users prefer 100-150 feet so the door is fully open by the time they arrive. We have fined-tuned the distance so that your door is not open for too long but also do not have you wait for the gargare or gate to be fully open.
Will it drain my phone battery?
No. Proxly uses Bluetooth Low Energy (BLE), which consumes about 1-2% battery per day—roughly the same as your fitness tracker or smartwatch. Most users don't notice any difference. Plus, the tag connects to your phone only when you're in your vehicle.
What if I'm not satisfied?
We offer a 30-day money-back guarantee. If Proxly doesn't work for you, return it for a full refund—no questions asked. We'll even cover return shipping.
